Technical Support Engineer, Jobs, 8059

Technical Support Engineer - Glasgow

Bonus contribution, pension, healthcare - Technology - IT- Application
Ref: 8059 Date Posted: Tuesday 14 Sep 2021
LinkedIn ShareShare

Nine Twenty Technology has a fantastic opportunity for a Technical Support Engineer to join a global IT firm in Scotland. This is a globally recognised organisation who not only deliver fantastic products and services to its clients but also offer their employee's a progressive workplace with brilliant development opportunities. As a Technical Support Engineer, you will be trained across a number of products and undertake customer support activities. 

Company Benefits: 

  • Bonus contribution (12%) 

  • Healthcare options 

  • WFH allowance 

  • Life assurance 

  • Pension contribution competitive 

  • Enhanced maternity/paternity

Experience required: 

  • IT related degree or equivalent

  • Experience of working within customer technical support or within a previous customer facing role.

  • Experience supporting applications or infrastructure to “Blue Chip” enterprise customers, government agencies, IT professionals and partners

  • Good interpersonal skills (written and spoken)

  • Knowledge of Windows operating systems

  • Microsoft SQL Server: Transact-SQL and SQL Administration

  • Knowledge of office software programs, e.g. Microsoft Office

  • Familiarity with debugging tools/techniques

  • Experience of troubleshooting and resolving issues in an application support role

  • Experience of supporting external customer

Desirable:

  • Understanding of enterprise applications and Microsoft environments

  • Networking

  • Experience of TCP/IP, DNS, LDAP, WMI, Single Sign On

  • Experience of WebLogic, or alternative application servers – Jboss,
    Websphere 

  • Strong understanding of the technologies used within our customers’
    Contact Centre environment

To be considered for this opportunity, please apply today or contact Sophie Norton.

E: snorton@Weareninetwenty.com

T: 0141 231 1260