Technical Helpdesk Support, Jobs, Scotland, Glasgow, 5093

Technical Helpdesk Support - Glasgow

£23k - Technology - IT- Development
Ref: 5093 Date Posted: Monday 20 Nov 2017
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Xedo software provides innovative multi-channel solutions to the UK’s leading high street retailers and their supply chains. Their software focuses on the men’s formal hire and bridal wear sector, where they are the market leader.

Xedo are further expanding and looking to employ a talented Technical Helpdesk Support Assistant to join the team.

Xedo Software are committed to creating a culture that empowers our employees to build amazing software for our customers. We want to build software that will revolutionise our industry and we need remarkable people to contribute to our goals

We are looking ideally for a recent graduate in a technology related field, but ultimately someone with a real passion for technology. This role will offer someone a long term career in technology and within 2 years, you could progress to a number of different positions within the company including development, project management etc.  

  • We are looking for someone with experience in dealing with clients, partners and suppliers through a variety of methods.
  • Technical Skills including HTML, C#, IIS, JavaScript, SQL, GIT, Virtual Machines and Windows OS & Office, Windows Server
  • Good communicative skills.
  • Adaptable and capable of working on a variety of projects in multiple environments.
  • Self motivated

You will get involved in:

  • Data corrections
  • Error management
  • Responding to helpdesk calls via phone & email
  • Logging all work
  • Maintaining technical Wiki
  • Preparing reports using SQL / Excel / ODBC etc
  • Scripting (JavaScript, BASH. DOS etc)

In return, you will get:

  • Mentoring & training
  • Domain knowledge
  • Skill development according to abilities
  • Competitive salary with excellent prospects
  • Flexible hours