Support Engineer, Jobs, 6812

Support Engineer - Glasgow

10% bonus, Pension, Healthcare - Technology - IT- Support
Ref: 6812 Date Posted: Monday 30 Mar 2020
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Nine Twenty Technology are delighted to be recruiting an experienced 'Support Engineer' for their global technology based company on the outskirts of Glasgow. The successful candidate will be a key Global team member and play an important part in troubleshooting the organisations existing web applications. This is a fantastic opportunity for Support engineer to have the freedom to be hands on and solve complex problems. If you have a good understanding of how web systems work and are genuinely passionate about technology, then please apply today! 

They are offering: 

  • Travel opportunities 
  • Contributory pension scheme 
  • Healthcare Options
  • Onsite Parking 
  • Fantastic onsite facilities 
  • Learning and personal development opportunities 

Job Metrics: 

  • Independently troubleshoot customer issues
  • Provide recommendation, feedback on design change / feature for product support ensure that product meets customer requirements and document the same
  • Proactive in identifying critical point of failure, raising flags & escalating issues that are of urgent nature.

Skills and experience: 

  • A good understanding of how web systems work
  • Hands on development experience (Ideally Java but open) 
  • Ability to understand and solve complex problems and concepts
  • Debugging experience 
  • Experience of resolving technical issues
  • Experience of unit testing and TDD
  • Experience of continuous integration systems
  • Understanding of software development life cycle methodologies

Personal traits:

  • Patient 
  • Resilient 
  • Approachable
  • Can work well with customers 
  • Passionate about their work  
  • Good team player
  • Flexible approach 

To apply for this exciting position, please send an application today or call Chris  at Nine Twenty on 0141 231 1260.  

Due to the outbreak of COVID–19, there could be a delay in all recruitment processes. However, we are currently still accepting applications for this role and will be in touch with yourself shortly to process your application.