Software Support Engineer, Jobs, 6055
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Software Support Engineer - Glasgow

£35,000 plus bonus - Technology - IT- Support
Ref: 6055 Date Posted: Monday 25 Feb 2019
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Nine Twenty Technology are delighted to be recruiting a Support Engineer for their global technology based on the outskirts of Glasgow. 

The successful candidate will have a background in IT Support, ideally supporting enterprise systems. 

You will work closely with the 2nd line support team, working with tickets and identifying what is wrong with the software.

You will be a subject matter expert of the software and be able to process the ticket to the correct software development team, in order for issue to be resolved.

Your background:

  • The successful candidate will be able to understand complex IT problems and have strong analytical
  • Strong troubleshooting skills
  • Excellent communication skills
  • Application/Database support
  • You will have sound knowledge of the software development process and understand the flow of programming

You will be joining a global support desk but have the luxury of no out of hours work! 

If you are looking for a new challenge in 2019, then please get in touch today!