Senior Technical Support Engineer, Jobs, 6381

Senior Technical Support Engineer - Glasgow

Technology - IT- Support
Ref: 6381 Date Posted: Monday 19 Aug 2019
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Nine Twenty are on the lookout for an experienced 'Senior Technical Support Engineer' to join their global client on the outskirts of Glasgow. This role plays sits with a specialist team who deliver Technical Support to the organisations customers and Partners. 

  • This role is supporting our customers in the US, therefore it requires shift work (8 hour shifts covering hours of 8am – 11pm, there are out of hours payments for working shifts passed 5pm )

What's in it for you? 

  • Up to £42,000
  • 10% bonus contribution 
  • Healthcare options
  • Pension contribution 
  • Onsite parking 
  • Life assurance 

Skills and experience: 

  • Significant experience of working within customer technical support or within a previous customer facing role.
  • Experience supporting applications or infrastructure to “Blue Chip” enterprise customers, government agencies, IT professionals and partners
  • interpersonal skills 
  • Knowledge of Windows operating systems
  • Microsoft SQL Server: Transact-SQL and SQL Administration
  • Experience of SSRS reporting
  • Knowledge of office software programs, e.g. Microsoft Office
  • Familiarity with debugging tools/techniques
  • Experience of troubleshooting and resolving issues in an application support role
  • Experience of supporting external customers

**Ideally you will have some exposure to WFM product's** 

To be considered for this position, please apply today or call Sophie at Nine twenty on 0141 231 1260.