Senior Database Support Engineer, Jobs, Scotland, Glasgow, 4628
This vacancy is now closed

Senior Database Support Engineer - Glasgow

£55k - Technology - IT- Development
Ref: 4628 Date Posted: Thursday 17 Aug 2017
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Global leader in the provision of management software and hardware with a flagship ERP software platform, which is a comprehensive feature-rich, modular software suite are currently looking for a Senior Database Support Engineer to resolve Level 3 Application and Database Issues for our customers.

Job Specification-Responsibilities

  • Troubleshoot and resolve Level 3/4 issues across multiple customers and product lines.
  • Work closely with Development to create workarounds and resolve issues.
  • Take the lead in the analysis of application and database performance issues.
  • Service Performance tuning & optimization.
  • Creation of T-SQL and PowerShell scrips as required.
  • Creation and maintenance of troubleshooting and alerting tooling.
  • Creation and implementation of proactive service maintenance plans.
  • Creation of quality documentation including RCAs.
  • Specification and delivery of custom reports and templates. SSRS (RDL/RDLC) / Mail merge
  • Provide Technical leadership and training to Support Engineers.
  • Working closely to Product Management to continuously improve the non-functional feature of the product set (e.g. DB archiving strategies)

Candidate Profile

  • Degree in computer science or equivalent.
  • Experience in Microsoft SQL Server development, including stored procedure creation, query tuning and report deployment.
  • 5+ years of troubleshooting Microsoft based solutions (IIS + SQL Server) on high volume production environments
  • Experience in a customer facing role is essential.
  • Experience in Performance Tuning and Optimization (PTO), using native monitoring and third party tools such as DPA
  • Deployment and configuration of web applications to Microsoft IIS servers.
  • Excellent SQL/T-SQL and Powershell scripting ability
  • Experience in large ETL/Data migrations
  • Knowledge experience of mobile communications software an advantage.
  • Excellent knowledge of indexes, index management and statistics
  • Experience with SSIS packages development and deployments
  • An understanding of software engineering principles and processes.
  • ITIL knowledge and experience

This is a fantastic opportunity to join a global organisation. Please apply now for immediate interview.