IT Support Graduate, Jobs, 6350

IT Support Graduate - Glasgow

£17,500 - Technology - IT- Support
Ref: 6350 Date Posted: Friday 12 Jul 2019
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Nine Twenty Technology are delighted to be representing their client based outwith Paisley within Renfrewshire, in the search for a IT Support Graduate candidate for their global technology service client.

The successful candidate will have a broad knowledge within IT technologies, including the Microsoft platform and applications. The candidate will also have experience working in a customer service role. This is the perfect opportunity for an IT graduate with fantastic customer service skills to start their career in a worldwide business which will offer them exceptional training and progression. 

A sound understanding of infrastructure technology including servers, databases and networks are fundamental for this role.


What's in it for you?

  • Competitive salary 
  • Competitive Pension Contribution 
  • Cycle to work Scheme 
  • Holidays: 25 per year + Public holidays - Buy and sell holiday options 
  • Fantastic progression routes and internal growth scheme 
  • Fantastic working environment 


  • 1st line support, for Desktop (troubleshoot, diagnosis and incidents)
  • Customer focused
  • Industry certified
  • Call resolutions, technical support
  • Internal and external support queries
  • Create and maintain client accounts via Active Directory.


  • Proven track record of delivering excellent customer service
  • Understanding of the Microsoft platform and applications
  • Understanding of Active Directory
  • Understanding of ITIL and process
  • Service Management methodology knowledge
  • Interest in Incident and Problem Management

Qualification/Certification requirements

  • Technical qualifications.
  • 2 years work experience in a customer service role.


To apply for this role, please click below.