IT Support Analyst, Jobs, Scotland, Livingston/ West Lothian, 6241
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IT Support Analyst - Livingston/ West Lothian

Technology - IT- Support
Ref: 6241 Date Posted: Thursday 09 May 2019
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The North British Distillery company are one of the UK's largest grain Whisky producers. The company is steeped in heritage and they are extremely proud of their history and core company values.

 

The North British Distillery company are one of the UK's largest grain Whisky producers. The company is steeped in heritage and they are extremely proud of their history and core company values.

Reporting to the IT Manager, they have an opportunity for a IT Support Analyst to be based in their facility in Muirhall and occasional travel to Edinburgh. 

The successful candidate will be supporting the IT services throughout the whole business. You will be supporting the growth of the business and ensure that all company networks, servers, telephony and associated services are available to all employees. 

We are looking to speak to experienced 2nd Line candidates who are keen to take the next step in their career. 

You will be responsible for 1st, 2nd and 3rd line support and will be keen to get trained up on networking and firewalls. 

Responsibilities:

  • Install, configure, maintain and monitor end user equipment, servers and services
  • Networking and servers
  • Update documentation for IT systems
  • Desktop/application support
  • Review incident requests
  • Customer satisfaction 

Technical Skills:

  • 3 years' plus experience in IT support
  • Windows server 2008 and above
  • DNS/DNCP
  • SQL
  • Microsoft Exchange
  • Windows 10 build, configuration and deployment 
  • SCCM

About you:

  • Excellent communication skills
  • Self starter
  • Career driven
  • Approachable
  • Time management 
  • Keen to undertake certifications 

To apply for this position, please get in touch with Rachael at Nine Twenty on 07825456378