IT Service Continuity Manager, Jobs, 8354

IT Service Continuity Manager - Glasgow

Technology - IT- Management
Ref: 8354 Date Posted: Friday 07 Jan 2022
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£50000 to £60000


Job Introduction

A new opportunity has arisen for an IT Service Continuity Manager with the GTS organisation. The IT Service Continuity Manager will be responsible for establishing and maintaining the Service Continuity strategy and plans for infrastructure and core business applications.

Main responsibility

  • Design, maintain and communicate IT service continuity plans for identified business critical systems to ensure ongoing service provision during disaster or similar events
  • Manage the development and implementation of the necessary reviews and tests
  • Perform Business Impact Analysis (BIA) and risk assessments
  • Manage the resolution of service continuity/ disaster recovery incidents
  • Provide Service Continuity and Disaster recovery expertise to meet business objectives
  • Work cross functionally with the Compliance (business) team to ensure that ITSCM and Business Continuity objectives and plans are aligned
  • Ensure that all relevant ITSCM related documentation is maintained
  • Provide training and guidance to all relevant stakeholders

Our ideal candidate

  • Will have excellent stakeholder management skills and will have a strong background in technology
  • Expert level knowledge of ISO20000 / 22301 with practical experience of implementation and accreditation
  • Subject Matter Expert in IT Services and Systems offering recovery and resilience services such as VMware, Cloud technology’s (SaaS, PaaS, and IaaS), Comvault / equivalent backup software
  • Demonstrable experience in creating formal large change documentation

What we offer:

  • Bonus
  • 34 days annual leave (inclusive of Public Holiday)
  • Option to buy/sell holiday twice per year
  • Private Medical
  • Life assurance