IT Infrastructure Engineer, Jobs, 8206

IT Infrastructure Engineer - Glasgow

£30,000 - £35,000 - Technology - IT- Support
Ref: 8206 Date Posted: Monday 06 Dec 2021
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IT Infrastructure Engineer

£30,000 - £35,000

Glasgow

Nine Twenty Technology are partnering with a leading technology company who deliver marketing services and technology products to the investor relations sector in the recruitment of an IT Infrastructure Engineer. 

Their products are used globally, and they are positively disrupting a traditional sector.

Company culture and a very talented team are behind their continued success.

The Role:

This is a newly created role, who will support the Lead DevOps Engineer. The IT Infrastructure Engineer will define and deliver internal IT systems to increase productivity, efficiency and communication across the business. 

You will be responsible for monitoring and alerting of several key systems while delivering key statistics via reporting and dashboards.

You will also be working closely with the DevOps team to manage the networking infrastructure. The following is a sample of some of the key systems and tools:

  • Apple MacBook Pro / iMacGoogle Workspace (Mail, Calendar, Drive)
  • Atlassian (Jira, Service Desk, OpsGenie, Status Page, Confluence)
  • Kandji - Mobile Device Management
  • New Relic
  • AWS
  • Kubernetes (Kops, Kube, Helm)
  • PHP, NodeJS
  • Kafka

Responsibilities:

  • Accurately record, update and document requests using the IT service desk system.
  • Install and configure new IT equipment
  • Resolve incidents and upgrade different types of software and hardware
  • Resolve incidents with printers, copiers and other office IT equipment
  • Develop support desk reporting and spot common trends
  • Assist all users with any logged IT related incident when called upon
  • Incident management and alert monitoring
  • Monitor core network infrastructure, escalate issues where appropriate directly with external vendors

Experience required:

  • Broad range of infrastructure experience
  • Experience with communication systems, networking, monitoring systems
  • Monitoring and reporting systems to debug issues raised
  • Data storage solutions;
  • Proficient in BASH scripting - nice to have 
  • Experience of working on a service desk
  • Proficient in writing technical documentation
  • Interested in new technology and implementing it

Package on offer:

  • 33 days holiday (including 8 Public Holidays) rising to 38 depending on length of service
  •  A day’s additional leave on your Birthday
  • Buy/sell holiday scheme
  • Commitment to annual salary reviews for all team members
  • Accredited training and personal development plans
  • World class HQ with complimentary daily fresh fruit and breakfast bar
  • Regular company socials as well as Quarterly Curry Club, Summer/Christmas parties and Burns Supper
  • Private healthcare insurance and pension provision
  • Cycle to work scheme
  • Travel season ticket loans
  • Prosecco time, beer fridge and complimentary soft drinks
  • Charity, social and wellbeing committees led by the team.

To be considered for this opportunity, please apply today or contact Pamela Connor

E: pconnor@weareninetwenty.com

T: 07917 901 299