Desktop Virtualisation/Infrastructure Support Engineer, Jobs, 7658

Desktop Virtualisation/Infrastructure Support Engineer - Livingston/ West Lothian

Technology - IT- Infrastructure
Ref: 7658 Date Posted: Tuesday 04 May 2021
LinkedIn ShareShare

I am looking to speak to experienced Desktop Virtualisation/Infrastructure Support Engineer with an IT background in VMware/Hyper-V, Storage, Security, Veeam backup and recovery.

This company is a privately owned business with a team if enthusiastic and high skilled people, committed to delivery high quality services to their customers.

Their aim is to be your trusted IT partner of choice. They will take away the hassle and frustration of your IT challenges and let you get on with driving your business forward. Their unique ability to scale up our resources to meet your project demands sets them apart. 

Roles and Responsibilities

  • Discover and qualify customer security requirements and recommend best practice SIEM Solutions.
  • Selling a portfolio of security services ranging from risk assessments and security awareness training to security penetration testing, Cyber Essentials, GDPR etc.
  • Responding to and supporting the Sales Team on bids, tenders, and sales proposals
  • Assist pre-sales with SIEM sizing, architecture, bid responses and client technical meetings.
  • Helping clients achieve Cyber Essentials, offering advice and remediation work.
  • Engaging with vendor resources for technical queries and ensuring solutions are accurately positioned.
  • Participation in partner marketing and sales events
  • Delivery and presentation of Customer Cyber Security and Risk Assessments
  • Management of IT Security Audits
  • Providing consultancy around existing security systems or designing new ones
  • Development of backup and recovery processes and procedures
  • First line response to security breaches i.e. ability to form a response team, assess and determine impact, capture logs, plan and work with the recovery team etc.
  • Ownership and management of incident handling/corrective actions in the event of a security breach
  • Provide ongoing guidance to promote staff security awareness training plans i.e., Simulating security breaches to test procedures
  • Ensuring that client and in-house governance and security standards are met i.e., Cyber Essentials, ISO27001 and GDPR regulations
  • Maintenance and strengthening of existing client security obligations.
  • Offer exemplary customer service, including building and maintaining customer relationships.

Skills and Experience

  • 3 or more years’ experience in an information Security Management or Data Protection Sales based position.
  • Candidates with certification in information security (CISSP, CISM, SSCP, CISA, COMPTIA Security+ etc.) or comparable work experience will be given preference.
  • Pre and post Security/Cyber sales experience and participating in the commercial bid/tender process.
  • An understanding of sales cycles and consultative selling positions
  • Advantageous is working knowledge and experience of at least one vendor security product i.e., Checkpoint, Barracuda, Securly, Microsoft, M365 etc.
  • Current knowledge of Information Security Risks i.e., denial of service attacks, hacking, malware, phishing, viruses, ransomware, spyware and/or trojans
  • An awareness of industry best practice and security hardening guidelines
  • Experience of information governance/data protection compliance in a cloud computing environment
  • Experience implementing and creating security policies.
  • A strong understanding of ISMS (ISO27001 standards)
  • Risk analysis/assessment experience a plus.
  • Desirable is an solid IT background in Virtualisation, Networking (CCNA,CCNP) or Cyber Security related areas
  • Proven and qualified security sales track record

Personal Skills

  • Technically strong, good communication skills with customers, vendors, management, and co-workers
  • Strong Team player, exhibiting initiative, drive, creativity, and professionalism.
  • Exceptional attention to detail and able to work to targets and deadlines.
  • A genuine interest in emerging Cloud and Security technologies
  • Ability to quickly learn new product lines and technologies.
  • Basic Disclosure Scotland certificate or willing to apply.
  • Full UK driving license.


 Working pattern

  • Full-time (37.5hr)
  • Permanent role
  • 9-5.30pm Monday to Friday with an occasional out of hours requirement.

Package & Benefits

  • This role is offering a competitive package with a salary commensurate of experience plus car allowance.  
  • The role will attract a Company contribution pension, health care and life insurance.