Client Services Director, Jobs, 7045

Client Services Director - Glasgow

£65,000 plus OTE £excellent - Technology - Digital Marketing
Ref: 7045 Date Posted: Tuesday 28 Jul 2020
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Nine Twenty are delighted to be partnering with a leading agency in Glasgow.

This is a pivotal role for the agency and you will take a lead on key retained accounts and focus on the commercial side of driving forward client accounts.

They are looking for a Client Services Director who is fiercely curious and excited by working out how to do things differently!

This is a brilliant opportunity to join an established agency, leading client account plans and collaborating with the wider teams covering strategy, data, technology and creative.

As a Client Services Director you will be well-versed with really getting to know your clients and understanding their needs, with the ability to translate this back into accurate briefs for the wider team to work on.

You’ll be able to advise on the full breadth of the agencies digital services and will constantly have a focus on the commercials, looking for ways to get the best results for clients.


  • Managing key client relationships and acting as the link between agency and client.
  • Creating commercial opportunities with current clients to maximise revenue growth.
  • Client account planning for high value accounts
  • Collaborating with the wider team including the studio and creative teams
  • Contributing to pitches and new business
  • Client reporting and providing strategic direction for accounts
  • Reporting on PPC & SEO results, relaying performance monthly and yearly. 


  • Commercially driven with the ability to seek out a digital campaigns value.
  • Excellent attention to detail
  • Curiosity to work out how to do things differently.
  • Excellent at leading presentations
  • As an agency they cover digital, brand design & innovation tied with creative.

They have a brilliant office space with a fun, lively team who are genuinely passionate about their jobs! As the Client Services Director this role forms a crucial part of the agency's development plan and you will help aid their ongoing transformation. Part of the perks of working there include a real focus on collaboration, regular social events, creative office space and exceptional investment in training and development.