Client Liaison Manager, Jobs, Scotland, Glasgow, 5305
This vacancy is now closed

Client Liaison Manager - Glasgow

£NEG - Technology - IT- Management
Ref: 5305 Date Posted: Wednesday 07 Feb 2018
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Airpoint specialises in providing tailored mobile solutions that deliver maximum efficiency for distributed workforces. The solutions are secure and easy-to-use, making mobile computing a practical reality.

The Customer Liaison role is a pivotal position within the business. Working closely with both clients and internal colleagues including developers, testers and sales you will be responsible for project co-ordination and service delivery to all our existing and new customers.

You will be responsible for the following:

  • Lead on company documentation strategy.
  • Manage and report on support SLAs.
  • Communicate product vision to current customers.
  • Communicate with customers to maintain awareness of their situation.
  • Work with BA team to document new product features.
  • Facilitate coordination between Development and Sales teams.
  • Managing software release communication.

Supporting, producing and co-ordinating Bid responses.

The role would ideally suit someone from either a service delivery and / or project co-ordination background. It is a non-technical position, however, industry experience would be a huge advantage.

We are looking for someone that can wear many hats, is flexible and can write lengthy documentation with outstanding communication skills.

Apply now for an immediate interview