Nine Twenty Technology Blog | Pastdue Credit Solutions grow their team with Nine Twenty Technology

Pastdue Credit Solutions grow their team with Nine Twenty Technology

 6th Jun 2019

Here at Nine Twenty Technology, we’re thrilled to announce that we have partnered up with Pastdue Credit Solutions to help the business grow their team and manage their own recruitment.  With our integrated Employer Portal, their HR team will have full control over their incoming candidates, and we’re also helping to ramp up their marketing strategy to get their vacancies in front of the right people.  We caught up with Joshua Anthony, Director of Business Development to find out more about their business and future plans. 


Pastdue Credit Solutions


“Pastdue Credit Solutions was founded in 2005 and since then has evolved into a multi-million-pound business trusted to service customer accounts for the UK’s market leading companies. We currently service over 300,000 new customer accounts each month for the utility, telecoms, financial services and public sectors, and have recovered in excess of £265 million over the last 13 years. 


We understand that finding a partner who is aligned with our client’s expectations, passion and business objectives is essential, and that’s why we’ve focused on establishing an organisation that has an outstanding reputation, exceptional customer service and industry leading performance.


We have also established ourselves as a leading Debt Collection Agency that is trusted to service accounts for 35 companies. Our knowledge and ability has allowed us to establish relationships with industry experts and create efficient processes which benefit all stakeholders involved. Our business performance has formed a key role in our success and has enabled us to offer our clients economically advantageous and effective services.”




What’s next for Pastdue Credit Solutions?

"As a result of our performance, we’re delighted to be further expanding our team.  We’re looking for Customer Service Consultants to join us at our head office in Clydebank, where we offer an excellent package and opportunity to grow for the right candidates.  We’re an Investor in People Gold-accredited employer, and our employees enjoy great benefits including an incentive scheme, charity involvement and life insurance."

Investors In People Gold

Are you interested in joining a market leading collection agency? Read on now…


Customer Service Consultant 

Your job is to provide exceptional levels of customer service and achieve performance targets by taking/making inbound and outbound telephone calls on behalf of the organisation’s clients to their customers for the purpose of recovering outstanding debt. We have big household names that cover market leading companies from utility, telephony, government and financial service sectors. As a Customer Service Consultant, you must be highly motivated, competitive and focused as well as target driven. You must also be energetic, assertive, positive, and willing to handle difficult conversations. We will give you all the necessary training and support to help you achieve the job objectives. 


Employee Benefits

  • Promote from Within: Almost all promotions are internal, the business operates a Promote from Within policy. 
  • Location: based in Clydebank Business Park, escaping the busy city centre. Free onsite parking and a few minutes’ walk to Singer train station.
  • Attractive on target earnings with monthly bonus schemes
  • Opportunity to earn 4 salary increases per year (see Pay Rate Scheme below)
  • Additional incentive schemes:
    • Additional Holidays including a Birthday Holiday with 100% attendance and 4 Length of Service holidays.
    • Private Health insurance – Bupa health care scheme
    • Unum life insurance scheme
    • Employee incentive schemes providing both team and individual prizes


Pay Rate Scheme (Salary Review)

Employees will have the opportunity to increase their salary up to 4 times a year in line with our Pay Rate Scheme. The objectives are defined by department and team. The salaries are defined by age, experience and personal performance. You can climb one PR (Pay Rate) at any time and the criteria to do so is openly available to all staff. The targets roll from month-to-month so can therefore be assessed every month looking at the most recent 3 months of performance. 


Apply online now



Great Post
Posted on Wednesday, December 04, 2019 07:51 by amelia brown
Eyal Nachum says technology has special impacts on every market standards whether we talk about healthcare, finance, education and more. The technology industry has become beneficial for employees due to the high demand for workers and high median salaries.
Posted on Friday, August 23, 2019 12:00 by Eyal Nachum (Co-founder of Moneta International UAB)
Posted on Wednesday, July 31, 2019 08:10 by amelia22brown

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